01 What do I need to get started? Process
Just one quick conversation about your business and what your current site is not doing for you. We handle the hosting, the domain transfer, and the entire technical build. You never touch a server.
02 What does the process actually look like? Process
One quick chat about your business, then we build. You see a first draft within 7 days, we refine it with your feedback, and we launch. You deal with the people building your site the whole way, not a chain of account managers.
03 Do I have to write all the content myself? Process
No. If you need the words, we write clear, honest copy in your voice, the kind that answers the question in a customer’s head and nudges them to get in touch. You stay focused on running your business.
04 How long does it take to build my website? Timeline
We deliver the first draft within 7 days of the brief, or your money back. From there we refine it with your feedback and get you live fast. No month-long ghosting, no endless email chains.
05 What if I am in a hurry? Timeline
Fast is our default. The first draft lands within 7 days of the brief. If you are up against a real deadline, tell us on the call and we will be straight about what is doable.
06 How much does a website cost? Pricing
Every site is priced per project, so you only pay for what your business actually needs. After one quick call we know the scope and price you up the same day. You get agency-grade work without the agency markup.
07 Why are there no fixed prices or packages on the site? Pricing
Every small business is different and most are watching the budget. Rigid packages either overcharge you for things you do not need or leave out what you do. After one quick call we know the scope and price it properly.
08 Is there any obligation if I enquire? Pricing
None. One conversation, an honest price, and you decide. No discovery-call gauntlet, no pressure.
09 Will it actually be worth the money? Pricing
Most of the sites we build pay for themselves within a few months. A handful of extra customers or orders usually covers it. We are not here to nickel and dime you, we are here to make you money.
10 Do you handle hosting and maintenance? Tech & hosting
Yes. Our care and hosting keeps your site fast, secure, and live, so you never touch a server. Hand us the whole technical side and forget about it.
11 I already have a website. Can you redesign it? Tech & hosting
We redesign tired or underperforming sites all the time. We keep what works, fix what does not, and rebuild it fast and modern so it finally earns its keep.
12 Will my site work properly on phones? Tech & hosting
Every site we build is designed for mobile first, because that is where most of your customers are. Fast, sharp, and easy to use on any screen.
13 Will a new website actually bring in customers? Results & SEO
That is the whole point. Every page is built to turn visitors into paying customers, not just to look nice. Real clients have seen results like a 500% lift in bookings and 10x more traffic after launching with us.
14 Can you help me get found on Google and AI search? Results & SEO
Yes. We build sites to be found, with technical and local SEO baked in, and we tune them for AI answer engines too, so the people searching for what you do actually land on you.
15 How do I reach a human? Contact
Skip the form and email hello@webgrenade.com, or book a quick call. We answer fast, usually the same day, with real people, not bots.
16 Do you only work with Auckland businesses? Contact
We are an Auckland studio and love our local clients, but we build for businesses right across New Zealand. Part of our crew also works out of Asia, so the work keeps moving close to around the clock.